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Homeless Outreach, Shelter and Case Management
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Homeless Outreach, Shelter and Case Management
Salvation Army shelters are not just for putting a “head on a bed.” They provide meals and basic material needs while clients work closely with case managers to access community resources to increase household income and locate permanent housing opportunities … helping clients to become self-sufficient.
- The Phoenix Family Services Office is the overarching human services department that oversees the emergency family shelter, emergency assistance programs, veterans services, and Project HOPE. These programs are instrumental in lending a hand up to neighbors in need to help them get back on their feet.
:: The Salvation Army Phoenix Emergency Family Shelter has 24 family units with the unique ability to configure rooms to accommodate families large and small. The shelter is committed to addressing the significant gap in the continuum of care for families with children and giving families the tools to become self-sufficient. Around 89 percent of residents who entered the shelter program in 2022 moved into stable housing.
:: Project HOPE (Homeless Outreach to Place and Empower) takes an active role in helping homeless families and individuals in Phoenix move off the streets, in a collaborative effort with the Family Housing Hub and Central Arizona Shelter Services. Project HOPE utilizes mobile units throughout metro Phoenix daily to check on the welfare of street-bound families and individuals, providing referrals to receive food, shelter and other critical services. The Project HOPE staff builds a rapport with clients, and through diligent work, also facilitates the process to obtain or replace personal identification and documentation, as well as complete paperwork required to receive assistance. Project HOPE will work with any family it encounters to support moving them off the streets and into appropriate, safe housing.
- The Hospitality House in Tucson, Arizona, is a 104-bed facility open 24 hours a day, seven days a week. Trained staff offer services that include emergency shelter and transitional housing for families and individuals, as well as up to two weeks respite shelter. The Hospitality House provides food, showers, laundry, transportation assistance, emergency eviction protection, rent and utilities assistance, health and medical assistance, case management, worship services, support groups, life skills classes, employment and job training, and educational and recreational activities.
- The Salvation Army Hobbs offers a mobile hygiene trailer that provides not only showers to the area’s homeless, but also offers access to a washer-dryer to do laundry and a waiting area, all in a safe and secure facility and free of charge to clients.
- The Laura Danieli Senior Activities Center in Phoenix and The Salvation Army Silvercrest Senior Residence Centers in Phoenix; Las Vegas; Mesa, Arizona; and Albuquerque, New Mexico, provide activities, fellowship, and low-income, subsidized housing for seniors to help maintain their quality of life, offering a variety of services to enhance personal growth and health.
- The Salvation Army Hobbs offers a mobile hygiene trailer that provides not only showers to the area’s homeless, but also offers access to a washer-dryer to do laundry and a waiting area, all in a safe and secure facility and free of charge to clients.
- The Laura Danieli Senior Activities Center in Phoenix and The Salvation Army Silvercrest Senior Residence Centers in Phoenix; Las Vegas; Mesa, Arizona; and Albuquerque, New Mexico, provide activities, fellowship, and low-income, subsidized housing for seniors to help maintain their quality of life, offering a variety of services to enhance personal growth and health.
The Salvation Army Southern Nevada features an impressive, six-acre complex in Las Vegas known as the Owens Campus, which features not only day and overnight shelters, but an abundance of additional services:
• Shelter – Men’s and women’s free overnight shelters, offering more than 100 total beds, provide laundry machines, showers, hygiene kits, clothing, and bus passes. Men’s and women’s hostels, offering more than 115 total beds, are available for rent by the day, week, or even the month, providing a more stable setting for homeless clients in the process of transitioning back into society. Each bed also comes with its own locker, which allows clients to store their belongings while at work.
• SEEDS of Hope – Works in collaboration with local law enforcement, FBI, ICE, and numerous community service providers to identify and restore victims of all forms of human trafficking, provide safe houses and help access medical care.
• Vocational Training – Providing work readiness, life skills, and on-the-job training, case management to identify needs and supportive services, and job search and job placement services – supporting clients along each step on their journey to becoming contributing members of society.
• Since 1997, The Salvation Army has partnered with the College of Southern Nevada to offer clients an accredited culinary program, another means of helping people on a path to long-term sustainability. Hundreds of people have graduated from the program since its inception, one being Jeremy Wood, who spurned more lucrative opportunities to become the executive chef on the Owens Campus, paying it forward by feeding thousands of hungry people each month.
• Safety Dorm – A shelter where people in the LGBTQ+ community can go to feel accepted, safe and secure.
• Lied Transitional Housing – Clients can stay in one of nearly 70 apartments on the Owens Campus for up to a year to develop the habits necessary for self-sustainability and save enough money and learn personal finance and other skills to put into practice.
• Veterans Services – Care is provided for veterans (and their families) who are struggling with homelessness, unemployment, chemical dependency, and fundamental life skills.